Privacy policy

Who is responsible

PROTOTYP d.o.o. za uslužne djelatnosti, Ulica Bartula Kašića 7, 31000 Osijek, Croatia, OIB 69410380024 (“we”), makes Honeybird under the Charging Stack name and is the controller for the personal data described in this policy.

For anything about your personal data, write to hello@chargingstack.com.

What we collect

• Waitlist and changelog sign-ups. Your email address. If you add them, your company website and the plan you picked. We also record which page you signed up on, when, and when you confirmed your email.
• Messages you send us. What you write through the contact form or to hello@chargingstack.com, with your name and email address.
• Demo call bookings. Your name, email address, company website and anything you add to the booking, and the time you picked.
• Server logs. The company that hosts this website records technical data for each visit, such as IP address, browser type, the page requested and the time, to keep the site running and secure.

This website sets no cookies and uses no analytics. The cookie policy says what would change if we add any.

Why we use it, and on what legal basis

• To tell you when your place opens, and to send changelog emails if you subscribed. Basis: your consent, Art. 6(1)(a) GDPR, which you confirm through the link in our first email. You can withdraw it at any time with the unsubscribe link in every email.
• To prepare your first matches, if you give us your company website: we read its public pages to draft what you sell. Basis: your consent, Art. 6(1)(a).
• To reply when you write to us. Basis: legitimate interest, Art. 6(1)(f).
• To hold the demo call you booked. Basis: steps you asked for before a possible contract, Art. 6(1)(b).
• To keep this website secure through server logs. Basis: legitimate interest, Art. 6(1)(f).

Who processes data for us

We use three kinds of service provider. Each acts only on our instructions under a data processing agreement.

• Brevo, based in Paris, France, stores the waitlist and sends our emails.
• Amazon Web Services (AWS) hosts this website, keeps its server logs and delivers messages from the contact form to our inbox.
• Google, through Google Calendar, takes demo call bookings and hosts the call on Google Meet.

Transfers outside the EU

We don’t move your data outside the European Economic Area ourselves. If a provider processes it outside the EEA, we rely on an adequacy decision, such as the EU-US Data Privacy Framework, or on the European Commission’s standard contractual clauses.

How long we keep it

• Waitlist and changelog sign-ups: until you unsubscribe or ask us to delete them, and no longer than 2 years after you joined. If you don’t confirm your email, we delete the sign-up within 30 days.
• Messages you send us: 2 years after our last exchange.
• Demo call bookings: 2 years after the call.
• Server logs: for as long as AWS keeps them, normally a few weeks.

Your rights

You can ask to access, correct, delete or export your personal data, to restrict how we use it, or to object to processing based on legitimate interest. Where we rely on consent, you can withdraw it at any time.

Write to hello@chargingstack.com. We answer within one month.

You can also complain to a supervisory authority. Ours is the Croatian Personal Data Protection Agency (AZOP), azop.hr, or you can contact the authority where you live or work.

Changes to this policy

When Honeybird opens, the app gets its own privacy policy covering accounts, billing and how tender documents are read. We’ll email everyone on the waitlist before it applies. The date at the top shows the latest version of this one.